Department of Business Administration

MSc in Government Digital Innovation and Transformation

Department of Business Administration

Object – Aim

Although there is no universally accepted definition, recent research defines digital transformation as"the process of fundamental change driven by digital technologies, aiming to achieve radical improvements and innovations in an entity (organization, business, industry, or society), with the goal of creating value for its stakeholders through strategic balancing of its critical resources and capabilities."This definition suggests that digital transformation primarily concerns change management and less about technology, which makes the development of appropriate management tools even more crucial. In this sense, digital transformation is being systematically approached at international, European, and national levels, through the formulation and implementation of corresponding strategies. Similar actions are recorded in a range of cities and societies, as well as organizations and businesses, while large-scale initiatives are also being funded in less developed countries.

The digital transformation of the public sector represents a significant challenge, as despite the implementation of large-scale strategies for digital governance, goals that align with the efficiency of transactions and the achievement of smart governance are still being set (Anthopoulos et al., 2021), where technology leads to self-evolving public services. A critical success factor is the presence of properly trained personnel in the public sector, particularly in the new required skills and technologies that can overcome the barriers of resistance to change, as well as other types of failures in the implementation of digital governance programs (Anthopoulos et al., 2016).

Therefore, the proposed postgraduate program aims to present students with the challenges faced by governments, as well as to help them understand the emerging opportunities and issues the public administration faces in their digital transformation. Furthermore, it aims to provide them with the necessary knowledge required for the design, management, and implementation of digital technologies in the public sector.

The MSc in "Government Digital Innovation and Transformation" follows a modern yet innovative interdisciplinary approach, according to which graduates of the program will be able to:

  • Understand the theoretical background of digital transformation and digital governance.
  • Manage the development of strategy and innovation in public administration.
  • Manage the sustainable development of projects in the public sector.
  • Organize and manage data generated in the public sector and understand its use in governance.
  • Understand the techniques for activating citizens.

Understand the core modern technologies in the public sector such as cloud computing, artificial intelligence, big data analytics, security, privacy, etc.

Objectives 

The MSc in Government Digital Innovation and Transformation covers a wide range of cognitive subjects and aims to prepare students for a broad spectrum of professional activities in this field. The main cognitive subjects included in the Master's program are:

  • Digital Governance: Understanding the theoretical background and related concepts (e.g., interoperability, digital public services, efficiency, smart cities, and digital governance platforms).
  • Information Systems in Public Administration: Concepts of information systems, architectures and design, infrastructures, security, UML diagrams.
  • Artificial Intelligence in the Digital Transformation of the Public Sector: Fundamental concepts, Generative AI for automating public services, chatbots, etc.
  • Innovation and Strategy in the Public Sector: Idea generation, revolutionary technology, design thinking, barriers and catalysts in digital innovation, sustainable innovation.
  • Data-Centric Governance and Analytics: Data science and data analysis in the public sector, concepts of openness and data modeling, application of programming languages in data analysis (R and Python).
  • Sustainable Project Management in the Public Sector: Project management and change management.
  • Research Methods and Skills: Methodologies for research and related research development skills.

Master's Degree 

The Master's program awards a Master's Degree (MSc) in " Government Digital Innovation and Transformation)."

Categories of Graduates 

The Master's program accepts graduates from Higher Education Institutions in Greece or equivalent institutions abroad. Participation in the program requires certified proficiency in the English language at least at a C1 level.

Duration 

The duration of the program for the award of the Master's Degree (MSc) is three (3) semesters, with the final semester dedicated to the completion of the thesis. 

Number of Students 

The number of students admitted to the program is set at fifty (50) per year.

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