Δημήτριος Μπελιάς

Κτίριο: Διοίκησης  Επιχειρήσεων


Email: dbelias@uth.gr

Τηλέφωνο: 2410-684636





Γνωστικό αντικείμενο
Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά

Ερευνητική   Εξειδίκευση
Οργανωσιακή Συμπεριφορά, Οργάνωση και Διοίκηση Υπηρεσιών, Ποιότητα Υπηρεσιών, Τουριστικό Μάνατζμεντ και Μάνατζμεντ Φιλοξενίας

Περίληψη Βιογραφικού Σημειώματος

Ο Δημήτρης Μπελιάς είναιΕπίκουρος Καθηγητής στο τμήμα Διοίκησης Επιχειρήσεων, στη Σχολή Διοίκησης και Οικονομίας του Πανεπιστημίου Θεσσαλίας, με γνωστικό αντικείμενο «Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά». Τα ερευνητικά του ενδιαφέροντα εστιάζονται στους τομείς : Μάνατζμεντ, Διοίκησης Ανθρωπίνων Πόρων, Οργανωσιακής Συμπεριφοράς, Διοίκησης Τουριστικών Επιχειρήσεων, Εκπαιδευτικής Διοίκησης και Ποιότητας Υπηρεσιών. Έχει δημοσιεύσει 1 βιβλίο, 52 κεφάλαια σε βιβλία σχετικά με την Διοίκηση Υπηρεσιών, την Οργανωσιακή Συμπεριφορά και του Τουριστικού Μάνατζμεντ,  70 άρθρα σε εθνικά και διεθνή περιοδικά με σύστημα κριτών, ενώ έχει περισσότερες από 70 ανακοινώσεις σε συνέδρια στην Ελλάδα και το εξωτερικό. Το έργο του έχει διεθνή αναγνώριση καθώς έχει περισσότερες από 1.700 αναφορές, i 10 index 28 (PorP). Είναι μέλος ελληνικών και διεθνών επιστημονικών ενώσεων και κριτής ελληνικών και διεθνών επιστημονικών περιοδικών.

Επιλεγμένες Δημοσιεύσεις :

1. Belias, D., Vasiliadis, L., Rossidis, I. (2021): The Intention and Expectations of Modern Robotic Technologies in the Hotel Industry, Journal of Quality Assurance in Hospitality & Tourism, https://doi.org/10.1080/1528008X.2021.1995566

2.Belias, D., Rossidis, I., Papademetriou, C., Mantas C. (2021). Job Satisfaction as affected by Types of Leadership: A Case Study of Greek Tourism Sector. Journal of Quality Assurance in Hospitality & Tourism. Volume 22  – Issue 2. https://doi.org/10.1080/1528008X.2020.1867695

3. Belias, D., Rossidis, I., Papademetriou, C., Lamprinoudis N. (2021). The Greek Tourism Sector: An analysis of Job Satisfaction, Role Conflict and Autonomy of Greek Εmployees. Journal of Human Resources in Hospitality & Tourism. Volume 21 #2 https://doi.org/10.1080/15332845.2021.1959825

4.Belias, D., Papademetriou, C., Rossidis, I., Vasiliadis L. (2020). Strategic Management in the Hotel Industry: Proposed Strategic Practices to Recover from COVID- 19 Global Crisis. Academic Journal of Interdisciplinary Studies. Vol 9,  No 6,  November 2020. Page No 130 – 138 https://doi.org/10.36941/ajis-2020-0117

5. Rossidis, I., Belias, D. (2021). Evolution of E-Governance in the era of the pandemic. May the crisis become an opportunity?The cases of Cyprus and Greece. The Cyprus Review. (Article in Press)

6. Belias D., Vasiliadis L. (2021) Pilot Study for Two Questionnaires Assessing Intentions of Use and Quality of Service of Robots in the Hotel Industry. In: Katsoni V., van Zyl C. (eds) Culture and Tourism in a Smart, Globalized, and Sustainable World. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-72469-6_36

7. Belias D.,Rossidis I. (2021). “Corporate Leadership and Corporate Culture in start-up companies”. Chapter in: Corporate Leadership and Its Role in Shaping Organizational Culture and Performance. IGI Global, 2021.  doi: 10.4018/978-1-5225-8266-3.ch003

8. Koutiva M., Belias D., Flabouras I., Koustelios A. (2020). The Effects of Workplace Well-being on Individual‟s Knowledge Creation Outcomes. A Study Research among Hotel Employees. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 1063-1072 https://doi.org/10.1007/978-3-030-36126-6_118

9. Belias D., Vasiliadis L., Mantas C. (2020) The Human Resource Training and Development of Employees Working on Luxurious Hotels in Greece. In: Katsoni V., Spyriadis T. (eds) Cultural and Tourism Innovation in the Digital Era. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-36342-0_49

10. Belias D., (2020). Research Methods on the Contribution of Robots in the Service Quality of Hotels. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 939-946 https://doi.org/10.1007/978-3-030-36126-6_104

Πλήρες Βιογραφικό

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Aspridis, G., Gkountroumpi, E., Sdrolias, L., ŠkodovÁ-ParmovÁ, D., Kakkos, N., CudlÍnovÁ, E., Belias, D., DvoŘÁkovÁ – LÍŠkovÁ, S. (2015). The Evaluation of the Underg Studies Program of the Dep of Business Adm of the (T.E.I) of Thessaly-Greece by applying a Benchmarking Approach , in: Proceedings of the ADVED'15, Istanbul, Turkey, 12-14 October

The remarkable and multilateral developmental impact and perspective of H.E.Is is widely known. Moreover, the spread of competence and technological innovation should not be a privilege for a few people who have the possibility of acquiring knowledge and skills from the International Academic Institutions. Unfortunately, raw reality remains the same and in order to be reduced, the “conventional” Academic Institutions ought to evolve constantly and develop more remarkable international collaborations in order to be able to exist, operate and contribute to the strongly competitive environment. Based on the above references, the undergraduate course of the Department of Business Administration, Faculty of Business and Economics, of the Technological Educational Institution (T.E.I) of Thessaly is being evaluated through the Benchmarking process as it has been defined by the Hellenic Quality Assurance & Accreditation Agency (H.Q.A), as well as with the standards of other internationally recognized and accredited institutions (e.g. European Association for Quality Assurance in Higher Education – E.N.Q.A, Chartered Management Institution – C.M.I etc.) in order to detect any deviations that would need specific suggestions and improvement procedures able to make this Department strongly competitive.

Belias D., Kyriakou D., Koustelios A., Varsanis K., Aspridis G. (2015). Personal characteristics and Job satisfaction of Greek banking employees. 4rd International Conference on Strategic Innovative Marketing, Mykonos Greece, 24 - 27 September 2015.

The purpose of the study was to explore the levels of job satisfaction of Greek employees and to examine the effects that specific personal characteristics have on these levels of job satisfaction. The sample consisted of 252 (51.7%) males and 235 (48.3%) females of different bank organizations. The results of the present study suggest that in general Greek bank employees are enough satisfied with their job in general. Moreover, MANOVA and post-ANOVA analysis have concluded that specific personal characteristics of the bank employees affect different aspects of their job satisfaction and their levels of job satisfaction in total such as gender, age, marital status, educational level and the position that they hold in the bank. Also, the years of their general experience as bank employees, the years that they have been working in the specific institution and the years that they have been working in the same position affect their job satisfaction in a statistically significant way.

Belias D., Koustelios A., Varsanis K., Kyriakou D., Sdrolias L. (2015). Personal characteristics and organizational culture of Greek banking employees. 4rd International Conference on Strategic Innovative Marketing, Mykonos Greece, 24 - 27 September 2015.

The purpose of the study is to examine the Greek bank employees attitudes about the present organizational culture of the bank where they work and about their desired organizational cultures after five years. The sample consisted of 252 (51.7%) males and 235 (48.3%) females of different bank organizations. The results of the present study suggest that bank employees think present organizational culture as controlling while at the same time they would prefer more clan and adaptive types of culture in the organization. Also, ANOVA analysis has shown that in terms of the attitudes about the present organizational culture only the variable of years of general experience as bank employees affect their attitudes, with employees with 1-10 year sof experience grading the present culture as more hi-erarchical and less adaptive and participative. As far as desired organizational cultures are concerned men and women state different preferences, administrators would like it to be more hierarchical and new employees would like it more to promote participation and adaptation to the external environment and less orientated to the market.

Trivellas P., Kakkos N.,Vasiliadis L., Belias D. (2015). Sustainability, social marketing & host attitudes about Tourism in the city of Larissa. 4rd International Conference on Strategic Innovative Marketing, Mykonos Greece, 24 - 27 September 2015.

This paper builds on the Social Norm Approach (SNA) which emphasises the role of norms in shaping attitudes, intentions and behaviour, in order to ground a socially desired behaviour change favouring, for example sustainability. Indeed, environmental sustainability may be regarded as a collective challenge that can only be achieved if a sufficient number of residents cooperate. Hence, the community plays a crucial role to effect lasting changes towards a more ecocentric behaviour. However, higher levels of awareness and knowledge of environmental issues among the general public have not led to the implementation of actual sustainable practices. This study aims to investigate the association of ecocentric attitude with the costs and benefits of urban tourism development. Drawing from a sample of residents in the city of Larissa (Thessaly region), ecocentric attitude shapes the profile of tourism development, recognising higher economic and social benefits, as well as higher costs on natural and cultural environment.

Kyriakou D., Sdrolias L. Aspridis G., Koustelios A., Blanas N., Belias D. (2015). Domestic Tourism: Is this a chance for regional development of Thessaly under financial crisis? 1st International Conference of Development and Economy Kalamata Peloponnese Greece 2-4/10/2015

During the last two decades tourism in Greece has become a mass industry concentrated in the island areas. Although they were not part of the more developed regions of the country, tourism in its current structure contributes to the strengthening of interregional disparities in Greece. In addition, in the centers of mass tourism socio -economical unsustainable mend and supply structures evolved. Simultaneously, a question was raised whether the domestic tourism market can increase, and can it offer a socio - economic alternative to the further expansion of international mass tourism. Thus, the so far little developed Center and Northern Greece, with an abundance of historical sites and natural highlights, can offer new destinations for domestic travelers while contributing to a sustainable development of these regions. As a precondition a national domestic tourism policy, stable prices and a strong promotion of the new destinations are essential in these turbulent economic times.

Kyriakou D., Sdrolias L. Koustelios A., Blanas N., Belias D. (2015). Destination Re-Branding Through Experiential Tourism: An Alternative Solution For Greek Tourism?. International Scientific Conference eRA – 10, Piraeus, Greece, 23- 25 September 2015.

In today’s global, informational economy of rapid change, opportunities and threats arise equally for tourism organisations as well as tourism destinations. Unexploited Emerging Consumer Markets (ECM’s) on the one hand, and fragmented, dominated markets in the western world on the other call for a more than ever need for competent and effective management and strategy. ‘As tourism destinations become more substitutable due to increasing competition in global tourism markets, destination personality is seen as a viable metaphor for building destination brands and crafting a unique identity for tourism places’ (Caprara, Barbaranelli, and Guido 2001). Following this latter, the purpose of this study is firstly to identify and clarify how Greece's destination personality and branding is perceived by respondents who have visited the country as well as by those who have not and secondly to analyse the relationship between tourists intention to recommend due to the experiences offered to them during their stay. The contribution of the study hopefully will provide nutrition to improve the marketing strategy of the destinations and to provide data for further research regarding the perception of destination personality both on the pre-purchase and post- consumption phase. Keywords: Destination Branding, Brand Personality, Tourism Planning, Experiential Tourism, Consumer Behavior JEL: M31, L83