ABSTRACT: The purpose of this study is to investigate the job burnout experienced by bank employees in Greece and how much they enjoy the feeling of personal accomplishment from their work. Also, the purpose of this study is to investigate the existence of possible factors affecting the level of the job burnout phenomenon. The purpose of this research was to study the phenomenon of job burnout among the employees of credit institutions in Greece. More specifically, the purpose of the study was not only finding if the employees were /or weren’t experiencing the job burnout syndrome but also to study whether this syndrome is related with various demographic characteristics such as age, sex, possession of a university degree, possession Master’s degree, years of experience and position held by the people in the institution and whether it is affected by these characteristics. For measuring job burnout the Inventory, suggested by Maslach and Jackson, was used (Maslach Burnout Inventory, MBI-Maslach & Jackson, 1986) and it was performed a quantitative research. According to the study’s results it was found that the burnout experienced by the Greek bank employees was kept in relatively low levels.
ABSTRACT: The purpose of this study was: a) to investigate the level of "Work Engagement" and "Perceived Work Stress" in the Greek Banking Sector, b) to examine if the demographic characteristics affect the "Work Engagement" and "Perceived Work Stress" and c) to reveal the relationship between these two concepts. The sample of this study was 238 bank employees. To measure engagement, Utrecht Work Engagement Scale (UWES) (Schaufeli et al., 2002b, Schaufeli & Bakker, 2004) was used. To measure perceived work stress was used the questionnaire that had been designed by Cohen and his associates (Cohen, Karmarck, & Mermelstein, 1983). The results show that the level of work Engagement of bank employees was high and that bank employees experienced a high level of work stress. Moreover, it was revealed that the gender, the age, the marital status, the level of studies, the year of service and the position that someone had in the bank affect both the levels of work Engagement and of perceived work stress. Furthermore, it was found that there is a negative correlation between Engagement and Perceived Work Stress.
ABSTRACT: Job design is an effective tool which is used in order on the one hand to meet the needs of the employees and on the other to satisfy the interests of the organisation. Three of the main job design techniques that discussed in this paper are job rotation, job enlargement and job enrichment. Job rotation enables the development of the employees' skills, their organizational retention, reduces job boredom, while at the same time it controls the work-related musculoskeletal disorders and reduces the exposure of workers to work-related injuries. Job enlargement adds more tasks to the existing tasks of the employee, thus increasing employee participation in the decision-making process. Job enrichment makes jobs more challenging and interesting and also enables the participation of employees in the decision-making process. The main conclusion of the literature review is that job design, if effective, manages to stimulate employees' interest to work and to increase their job satisfaction, leading to high levels of employee performance and productivity.
The purpose of the present study is to investigate the job satisfaction experienced by bank employees in Greece and how much it is affected by several demographic factors. More specifically, it is investigated how the factors of gender, age, educational level, years of experience in the specific institution, total years of experience and position in the specific institution affect the feeling of personal accomplishment of employees in bank institutions in Greece. The most appropriate research method for the purposes of the study was considered to be the quantitative research method. The tool which was used for data collection is the Employee Satisfaction Inventory, ESI, created by Koustelios, 1991. It included 24 questions, which measure six dimensions of job satisfaction: 1. Working conditions (M = 3.13), 2. Earnings (M = 3.30), 3. Promotions (M = 3.21), 4. Nature of work (M = 3.58), 5. Immediate superior (M = 2.81) and 6. The institution as a whole (M = 3.91) (total Chronbach’s α = 0.79). The responses were given in a five-level Likert scale: 1 = I strongly disagree, 5 = I strongly agree. The sample of the present study consisted of 258 employees of Greek banks and credit institutions. The results of the study showed that the aspects of job satisfaction experienced by Greek bank employees is affected by several demographic features, like age, gender, educational level and position held by the employee. However, further investigation should be carried out in the Greek population, so that the phenomenon of job satisfaction is well studied and promoted.
ABSTRACT: The purpose of the present study was to reveal how gender and educational background influences the perceptions of bank employees of organizational culture. The sample of the study consisted of 240 employees from Greek banking institutions, from different occupational positions. 30% of the participants were males and 70% females. The majority of the participants (50%) hold a university degree (N=120) while 20% of them (N=48) had also a postgraduate degree. The assessment of organizational culture was performed with the Organizational Culture Assessment Instrument (OCAI) developed by Cameron and Quinn (2006). Results indicate that there is a significant difference in the perceptions of the subjects between the two genders (p<0.001), with females preferring the clan organizational culture while males preferred the more competitive market type. In addition, educational background also proved to moderately influence the beliefs of the subjects about organizational culture. Future studies can extend the present work by examining additional parameters that affect employees perceptions of organizational culture.
ABSTRACT: In the past years, the role of the accountant has changed due to the continuous development of the market economy. As we enter the technological era, students and teachers have both changed their methods of learning and acquiring information, making the implementation of ICT technologies in the teaching process of accounting a necessity. In the present study, we propose a research outline of a web based tool for the teaching of accounting in replacement of traditional classroom teaching. The main objectives of the present research are the following: 1) The application of an LMS system as main teaching tool of an accounting course and 2) The comparison of the LMS tool to traditional lecture type teaching method.